aroma Casino & Sportsbook Service Notice

aroma operates as an online gaming and sportsbook platform available only in jurisdictions where local law permits such services. We do not offer our services in jurisdictions where online wagering is prohibited. This legal notice outlines the conditions under which aroma is accessible, your responsibilities as a user, and the framework governing our operations.

We at aroma are committed to transparent, compliant operations. Our platform covers football sportsbook (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer casino tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports markets. All services are funded through secure payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet.

Users are solely responsible for verifying that their access and use of aroma comply with the laws of their own jurisdiction. This notice clarifies our service boundaries and your legal obligations.

Service availability and jurisdiction restrictions

aroma services are available only where applicable local law permits online gaming and sportsbook operations. We operate in supported jurisdictions and do not offer our services in jurisdictions where online wagering is prohibited by law. If you are accessing aroma from a jurisdiction where our services are not permitted, you do so at your own risk and in violation of local law.

We reserve the right to suspend or close your aroma account if we determine that you are accessing our platform from a prohibited jurisdiction or in violation of applicable regulations. We may also restrict access based on geographic location, payment method origin, or other compliance indicators.

User eligibility and account requirements

To use aroma, you must be of legal age in your jurisdiction and not prohibited by law from accessing online gaming services. We require all users to complete KYC (Know Your Customer) verification before accessing real-money games. This verification process protects both you and our platform from fraud and ensures compliance with applicable regulations.

During verification, you provide identity details, contact information, and payment method. We use this information to confirm your identity, prevent duplicate accounts, and comply with anti-money-laundering and counter-terrorism-financing regulations. You are responsible for providing accurate information. False or misleading information may result in account suspension or closure.

Legal age requirement

You must be of legal age in your jurisdiction to use aroma. Age verification is part of our KYC process.

KYC verification

All aroma users must complete identity verification before accessing real-money games. This is a regulatory requirement.

Accurate information

You must provide truthful details during registration and verification. False information may result in account closure.

Single account per user

Each person may maintain only one aroma account. Multiple accounts are prohibited and may result in suspension.

Payment methods and financial compliance

We accept deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. All payment transactions are subject to verification to ensure compliance with financial regulations and to prevent fraud.

We do not accept payments from third parties or from accounts not registered in your name. All deposits must originate from a payment method verified as belonging to you. Withdrawals are processed only to the verified payment method associated with your aroma account.

We comply with applicable anti-money-laundering (AML) and counter-terrorism-financing (CTF) regulations. We may request additional documentation or information to verify the source of funds. Failure to provide requested information may result in account suspension or closure.

Data protection and privacy

We protect your personal information using industry-standard encryption and secure storage practices. Your data is used only for account management, payment processing, regulatory compliance, and fraud prevention. We do not share your information with third parties except where required by law or to process your transactions.

Our full privacy policy details how we collect, use, store, and protect your data. You have the right to access, correct, or delete your personal information. Contact our support team to exercise these rights. We retain your data for as long as necessary to comply with applicable regulations and to resolve any disputes.

Prohibited activities on aroma

We prohibit several activities on aroma. You may not use aroma if you are under legal age, if you are prohibited by law from accessing online gaming services, or if you are located in a jurisdiction where our services are not permitted. You may not create multiple accounts, share your login credentials, or allow others to access your account.

You may not engage in fraud, money laundering, or any illegal activity through aroma. You may not use automated tools, bots, or scripts to access our platform. You may not attempt to manipulate game outcomes or exploit system vulnerabilities. Violation of these prohibitions may result in account suspension, balance forfeiture, and referral to law enforcement.

• Underage access

  Users under legal age are prohibited from accessing aroma.

• Prohibited jurisdictions

  Users in jurisdictions where online wagering is prohibited may not access aroma.

• Multiple accounts

  Creating more than one aroma account is prohibited.

• Fraudulent activity

  Fraud, money laundering, and illegal activity are strictly prohibited.

Account suspension and closure

We may suspend or close your aroma account if we believe you have violated this notice, engaged in prohibited activities, provided false information, or accessed aroma from a prohibited jurisdiction. We may also suspend your account if we detect suspicious activity, if you fail to respond to verification requests, or if we are required to do so by law.

If we suspend your account, we will notify you where possible and explain the reason. You may request clarification or appeal the suspension through our support team. If your account is closed, we will process any remaining balance to your verified payment method, subject to verification and applicable regulations.

Limitation of liability

aroma is provided on an "as-is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or free from technical issues. We are not liable for any indirect, incidental, or consequential damages arising from your use of aroma, including loss of earnings or data.

Our total liability to you for any claim arising from this notice or your use of aroma is limited to the amount you have deposited into your aroma account. This limitation applies to all claims, whether based on contract, tort, or any other legal theory.

Contact and legal inquiries

If you have questions about this legal notice, our service availability, or your jurisdiction's regulations, contact our support team. We provide support through in-app chat, email, and our help centre. Our team can assist with account questions, payment inquiries, and general information about aroma's operations.

For legal inquiries or formal complaints, you may also contact us through the channels listed on the aroma website. We will respond to legal inquiries within a reasonable timeframe and in accordance with applicable regulations.

This legal notice is effective as of the date posted on the aroma website. We may update this notice at any time. Your continued use of aroma after such updates constitutes your acceptance of the updated notice. We encourage you to review this notice regularly and to verify compliance with your own jurisdiction's laws before accessing aroma.